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Future of search

This comprehensive guide explores how organic search is evolving in 2025. Learn what Google’s AI mode means for marketers, how to optimise for emerging features like AI overviews and social search, and ways to measure success across every format.

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28 min read

Intro and overview of landscape

The way we search is constantly changing. 12 months ago, you’d search for something within Google, and you’d see a featured snippet followed by 10 blue links. Now, you search for that same query, and you’re presented with AI overviews, forums, organic shopping listings, videos, and more.

Or, you might not even choose to search in Google – preferring instead to head to the likes of TikTok or Instagram; or ask ChatGPT or another LLM for their recommendations. This, combined with Google’s AI mode recently being launched for testing in the UK means that the organic landscape is in a state of flux, and marketers must adapt if they want to remain visible to potential new customers.

In this report, we’re going to look at the various features across the organic search landscape, what they mean, how to optimise your content for them, and how to report back on them.

We’ll be covering the following:

  • Google’s AI mode and LLMs
  • AI overviews
  • Video and social search
  • Ecommerce SEO and Google’s organic shopping experience
  • Forums and discussions
  • Sources across the web and PAA
  • Image SEO

Google’s AI mode

Google’ AI mode was initially introduced back in May 2025, and began testing in the USA and India, before being launched in the UK at the end of July 2025.

What is AI mode?

Currently, AI mode is a long-form AI overview, and can be accessed within Google itself, either by clicking on ‘AI mode’, which is its own feature next to ‘images’, ‘maps, ‘videos’, etc; or by clicking ‘dive deeper in AI mode’, at the end of an AI overview.

Currently, citations are pulled from top ranking sites, to pull together a long-form answer, but it’s not just blogs that are featured – in some instances, it’s product listings, videos, and forums.

While this is still in a test phase, the long-term aim for this is that as Google better understands a searcher’s browsing and shopping habits, it will only showcase brands that the user already interacts with; which will make it harder for newer and smaller brands to be discovered.

AI mode image

In terms of the type of information Google will use to present these hyper-personalised results back in AI mode, these are:

  • Search history: This includes what a user’s previously searched for, and the type of results they’ve clicked on
  • Google calendar and maps: Bookings and events, daily routine, and location history
  • Gmail: Personal conversations, flights and other appointments that have been booked
  • YouTube: Viewing habits such as subscriptions, likes and comments
  • Shopping: Product searches, purchase intent, transaction history, and loyalty cards
  • Fitbit statistics: Step count, heart rate, stress levels and sleep quality

 

What this also means, is that by understanding if a user has been emailing a friend about wanting to book a holiday to Cape Town, in the future, then recommendations will be shown; or if a user doesn’t like onions and they’re searching for some recipe inspiration, any recipes with onions won’t be included in recommendations.

How does AI mode differ from LLMs?

Users are also turning to LLMs like ChatGPT and Perplexity, to search for questions, and the results they bring back look similar to AI mode’s current layout.

However, the main difference (currently), between the two, is that AI mode is better at using live web data, whereas ChatGPT gives a more conversational and reasoned response. So, if your query is more time-sensitive, like “What should I do in Cape Town this weekend?”, AI mode may be your best bet; whereas for something that’s not so time sensitive like “What are the best running trainers under £150?”, ChatGPT or other LLMs may be better.

What should you be doing right now, to get featured in AI mode and across LLMs?

Brand is going to become increasingly important, so when you think of organic visibility, you need to think of brand awareness. That means, if you aren’t already, you need to do the following:

Consider ‘search everywhere’ in your organic strategy

Users don’t just search on Google. They’re asking for recommendations on LLMs, they’re using forums, and turning to social media. Having a presence on these is only going to build your brand awareness, which will help you to rank higher across Google, and get more features in AI mode and on AI overviews.

Ensure you implement best-practice SEO tactics

Having a technically sound site, creating content that’s engaging and answers questions users are searching for, and building brand mentions through PR activity will help to increase your authority, which will enable you to be featured within AI mode, and on LLMs.

Report back on AI traffic

Ultimately, these new initiatives mean that organic traffic will naturally drop over time, as Google aims to answer top-of-funnel questions within the SERPs, and more people turn to social to watch video content. This isn’t a bad thing – it just means that the traffic that does come to your site organically will have a higher intent to convert.

At the time of writing, AI mode data is being tracked within Search Console under the performance report, but you can’t filter this out to see traffic from it specifically (although it’s highly likely you’ll be able to in the near future).

You can, however, track LLM traffic within GA4 – you’ll just need to set up a custom report. While numbers are small at the minute, they’re growing – on average, our clients see around 3-5% of total clicks come from LLMs, with the exception of one of our brands, who’s a market-leader, and sees around 12%, which highlights the importance of a strong brand.

AI overviews

AI overviews image

What are AIOs?

An AI overview (AIO) is a summative answer found at the top of Google’s SERP, that’s been pulled together from top-ranking sites by generative AI, designed to answer a user’s question.

Longer in form than their predecessors, featured snippets; AI overviews for the most part, are designed to increase zero-click searches – the reason being, that 88% of searches that bring back AIOs are informational and top of funnel, with a July 2025 report from Wordstream showing that 10% of AIOs are for commercial keywords (although this changes somewhat for the travel industry, where there is more of a blurred line between the two).

That being said, there are links dotted throughout them that cites the sources, so there’s still an opportunity to drive traffic to site – and they add a huge brand benefit, too.

That same study from Wordstream found that 81% of AIOs also brought back a People Also Ask (PAA) in the SERP, and that around 43% of AIOs cite Google as the source of information – not just sites that rank highly.

AIOs show up slightly less for local searches, and the top 50 domains on Google get around 30% total share of AIOs. And it’s not just on-site content that gets shown – forums like Reddit, alongside videos across YouTube, TikTok and Instagram are all brought back for certain searches – highlighting the need to be everywhere to build your brand.

It’s affecting every industry, too. Research from Conductor found that as of July 2025, the IT services sector has the largest percentage of keywords that generate AIOs, at 38%, followed by the healthcare and life sciences industries, at a 36% tie.

When it comes to industries that have seen the largest increases QoQ, it’s the healthcare industry, at a net change of 24, followed by a tie with IT, cruise vacations, and banking, at 14. The only industry to see a dip was healthcare, but that was only -1.

How to get your content seen in AIOs

Generally speaking, a position on page one should theoretically give you a good chance of being featured in AIOs – but the Wordstream study found that actually, 40% of sources rank on page two (although we haven’t noticed this for any of our clients).

That being said, best SEO practices still apply, and if your brand is an authority in its industry, you’re more likely to get featured in them. This means:

  • Having a technically sound site
  • Applying the principals of E-E-A-T (Experience, Expertise, Authority and Trust) on-site – think author bios on blogs, and reviews on product and landing pages
  • Having quality, engaging content that answers the questions people are searching for
  • Building high quality backlinks and brand mentions through digital PR activity
  • As a secondary aspect, consider the creation of social content (ensuring it’s cohesive with your brand messaging), as videos can be pulled through too

How to understand the scope of opportunity

Ahrefs gives you a good understanding of how many AIOs you appear in, and what the scope of opportunity is.

AIO tracking in Ahrefs

To find out which AIOs you appear in, input your site URL, and click on ‘organic keywords’. From there, select ‘SERP features’ ‘include target in’, and ‘AI overviews’ – any URL that has the diamond symbol next to it, indicates you have an AIO.

To see the full scope of opportunity, simply amend ‘include target in’ to ‘include’ – any keyword without a diamond icon highlights an AIO is triggered for that keyword, but your site isn’t included in it.

We typically look at keywords that you rank for on pages one and two, to highlight the number of potential AIOs you can be captured in, and the total monthly search volumes.

By using Ahrefs’ brand radar, you can also track brand mentions within AIOs themselves – which is interesting, as numbers will be lower than keywords, but it enables you to see where your name is actually cited within the text, as opposed to just a link. However, to use this feature, you’ll need to pay extra.

AIO opportunity and analysis graph

Reporting back on performance

Alongside the above, where you can track the total number of AIOs you appear in, and the opportunity, you’ll want to report back on traffic. AIOs encourage zero-click searches, but that’s not to say you can’t drive traffic to site, through the links at the top.

The earlier report we cited from Wordstream found that AIOs reduce clicks by almost 35%, but for some sites, this has been as much as 40%. However, 63% of businesses have said that AIOs have helped to positively increase their visibility, traffic, or rankings, since they were first tested way back in May 2024.

When you click through to a site from an AIO, you’ll see a snippet of text in the URL that says “#:~:text=” (it’s worth noting that this same text link shows up in People Also Ask (PAA) and featured snippets, but it’s still a good indicator).

By setting up Javascript variables in Google Tag Manager (GTM), you can read and capture this text to track clicks. The data can then be sent to GA4 either by adding event parameters to an existing ‘page_view’  event in GTM, or by creating a new GA4 event in GTM. When using event parameters in your GA4 tags, you can add new custom dimensions in the GA4 interface to see and analyse the snippets of text captured.

How to conduct keyword research for Google and across social channels

To understand the scope of video opportunities within Google itself, use Ahrefs. Type in your focus keyword under ‘keyword explorer’, then under ‘SERP features’, select ‘video preview’ and ‘video’. This will give you all of the keywords that bring back videos.

Video keyword research on Ahrefs

Pair this with keyword research on social channels, and you’ll find the sweet spot for your ideas. We use keywordtool.io – it gives you access to keyword research across a variety of social channels, including Instagram, YouTube and TikTok – you just pick the country/language you’re targeting, and you can see monthly search volumes and trends.

TikTok keyword research in keyword.io tool

Before you start filming your videos, ensure you do some SERP intent analysis like you would a blog, to understand things like length and format.

How to optimise your videos on social

There are some specifics on each social channel, but the following apply:

YouTube

  • Optimise title tags for your main keywords (up to 60 characters)
  • Optimise your descriptions: Add in keywords, explain what the video’s about, and add in CTAs through to landing pages/blogs, and social channel subscriptions (up to 5,000 characters)
  • Include relevant hashtags
  • Add in closed captions, as Google can understand what it means. You should also add a link to the transcript from your description
  • Add in timestamps for videos that are 4+ minutes in length– think of them as jump links in a blog
  • Choose a high-quality thumbnail image

TikTok

  • Say your keywords in the video
  • Add keywords as on-screen text
  • Include keywords in the description
  • Include relevant, trending hashtags

Instagram

  • Weave keywords into your caption (a couple at most)
  • Include keywords into your alt text
  • Include a few relevant hashtags if needed (but don’t go heavy on them)

Of course, this alone isn’t going to cause videos to rank. All of this is underpinned by an active social channel, with content that’s engaging and user-focused.

Embedding videos into your blogs

Longer-form YouTube videos can be great to embed into on-site content if it’s relevant to the topic you’re talking about; as it can increase engagement metrics such as time on page, and reduced bounce rate.

In terms of hosting, there’s no set rule. You can either:

  • Host it on your site, although the downside is it could slow your site down
  • Host it on Vimeo, where there won’t be any ads
  • Host it on YouTube, and you can then measure traffic to videos from site.

Reporting back on performance

You’ll be able to understand engagement metrics within each social channel’s analytics section. Rankings within social channels are a lot harder to understand, as social channels don’t share those metrics. That being said, at Connective3, we’ve created a tool where you can scrape a social site’s SERPs to see where you rank for keywords you’ve targeted, and who your competition is.

YouTube keywords on Ahrefs (1)

Ahrefs reports back on keyword rankings for videos within Google – enter the URL of your video (this could be YouTube, Instagram or TikTok, for example), and then click on ‘organic keywords’, and you’ll be able to see where you rank for within Google’s SERPs.

You can track traffic to site from videos – under ‘traffic acquisition’, click on ‘add filter’, and ‘Session default channel group’, ‘exactly matches’, ‘organic video’. However, it’s also worth comparing bounce rates and engagement rates on pages that have had videos embedded compared to those that haven’t, and measuring them over a period time to see if that has increased with the addition of a video.

Ecommerce SEO & Google’s organic shopping experience

When it comes to ecommerce SEO, Google has a whole range of shopping experiences that help users search, view and compare products, bringing the online shopping experience to life for virtual shoppers. For marketers, this means there is a big opportunity to capitalise on it by using optimisation techniques to help products feature more prominently in organic search. What’s more is that Google is continually evolving to make the virtual shopping experience more immersive for users, with features like ‘try it on’ in AI mode, making staying ahead of the game imperative.

With the ever-evolving organic shopping landscape and the breadth of features included, it can be hard to keep track of everything, so let’s break it down!

  1. Product snippets
  2. The organic shopping grid
  3. People also buy from
  4. Images
  5. Google lens
  6. AI mode
  7. Try it on
  8. Beyond Google – LLMs

Below, we’ll take a deep-dive into each feature, explaining what it is and how to optimise for it.

1. Product snippets

The product snippets appear as a regular result in Google’s SERP with helpful shopping enhancements such as images, store ratings, delivery and returns information and in stock items. All of these enhancements provide users with helpful information about the products they’re searching for, allowing them to make quick and informative decisions and compare their options. Getting this feature right can mean a ton more clicks from users.

Product snippets in Google

If you’re in ecomm SEO, optimising for this feature is a must!

How to enhance your organic product snippets

It’s all about schema.

To get rich results for your product snippets you have to implement the Merchant listing (Product, Offer Review) structured data. In fact, using the Product mark-up also helps your products to appear in all other shopping experiences including the shopping grid, images, lens and the shopping knowledge panel.

Using Product mark-up you can add schema to images, review ratings, shipping, returns, pricing and more. You can find all schema requirements to enhance your product snippets in the SERPs, here.

Want to make sure it’s working correctly? You can use this structured data validation tool; alongside Google’s rich results testing tool.

Top tip: If your products have variants, like colours or sizes, you can use product variant schema which helps Google to better understand the relationship between variants and the parent products.

2. The organic shopping grid

This feature is a product grid which normally displays 10 products spanning across different retailers like the below:

The organic shopping grid image

In case this visual representation isn’t convincing enough about why you should care, then here are some interesting stats about the shopping grids:

  • 98% of ecommerce keywords now trigger multiple Google shopping grids
  • 80% of SERP real estate for ecommerce keywords is now dominated by shopping features
  • 30% decline in clicks is already impacting top-ranking organic pages

*seoClarity research grid data – October 2024

When the organic shopping grid was first introduced, it generally appeared at the bottom of page one, not as prominently as it does now. As search has evolved, the shopping grid now features at the top of page one – often above the regular listings. This means regular results get pushed further down the page resulting in lower CTRs. Sometimes, double grids appear, with one at the top and bottom of the page, making getting featured in the organic shopping grids a necessity, not a ‘nice-to-have’.

Ok, so now you know you have to get featured in the shopping grids so you’re probably wondering how?

There are three main areas to consider for organic shopping grid optimisation:

1. Optimise your product detail pages (PDP’s)

 On-page optimisation is critical to succeeding in this space to ensure that Google has access to product descriptions, attributes like colour and size, and additional information like shipping and returns. Don’t scrimp on details – the more the better.

Title tags should be accurately optimised with details like product name, colours and sizes, and product and merchant listing schema should also be used.

Top tip: Ensure any JS loaded content has fallback HTML that Google can crawl.

2. Merchant centre and feed optimisation

Make sure your free listings status in Google Merchant Centre is turned on:

Free listings status in Google Merchant Centre

In addition to this, the product feed should be properly optimised. Ensure well optimised titles, descriptions and attributes. Add more custom attributes if it’ll help your products to stand out, and don’t forget to include shipping and returns information, and include variations when appropriate.

3. Parity

Google wants to see parity between the feed and on-page information – differences here could cause confusion and mean that your products don’t rank as high as they should in the organic shopping grid. Ensure everything matches across the two, including titles, attributes and returns and shipping information.

Top tip: Close collaboration with paid teams is imperative when it comes to feed optimisation and maintaining parity across the feed and PDPs.

3. People also buy from

This is one of Google’s newer features – following the aforementioned steps will also help your products to appear here. It appears like the below screenshot in the SERPs – currently this is a feature that tends to show near the bottom of the page.

People also buy from

4. Google images

If you want know why image SEO is important, then look no further than page one for commercial queries.

The image pack is now a regular feature on page one, as well has having its own separate tab, making image optimisation an important factor in ecommerce SEO.

Image SEO

Here’s a run-down of the most important steps to take to help your images appear top in image search:

  • Optimise image file names
  • Add descriptive alt text

Structured data or schema markup helps Google better understand your images and can improve your chances of appearing in rich results or image carousels.

  • Use the ImageObject schema to provide information like:
    • Title
    • Description
    • Content URL
    • Thumbnail URL
  • Use image compression, modern formats like WebP and responsive images to ensure they are fast loading.

Use image xml sitemaps

5. Google Lens

According to Rose La Prairie, Group Product Manager at Google Search, there have been over 100 billion visual searches using Google Lens already in 2025, with a 65% YoY growth.”

So, if you don’t think image search is important, think again! But what actually is Google Lens?

Google Lens is a visual search tool developed by Google that uses AI and image recognition to understand what you’re looking at through your camera or photos, and then provides relevant information, actions, or search results.

Google Lens can be installed on your chrome toolbar or by downloading the app. There’s lots of cool stuff Google Lens can do like translating image text into your chosen language, or identifying objects and landmarks. But, specifically for shopping it’s this:

“Use a photo instead of a keyword to search Google. For example, snap a photo of a dress and find where to buy it online.” 

Brands have over 100 billion reasons to make image optimisation for Google Lens a priority. Next time a celebrity gets pictured in that cool outfit – make sure it shows up in image search – it’s likely to have a high conversion.

How to optimise for Google Lens

  • Use high-quality and relevant images. As Google Lens uses image recognition, the higher quality and clearer the image, the better
  • Use descriptive alt text and file names
  • Ensure the correct <img> tag is being used in the sites code
  • Ensure text on-page reinforces what the image is about
  • Create an image XML sitemap
  • Use structured data – this helps Lens understand what the image is about and connect it to Lens features

6. Al mode

While commercial queries don’t feature often in AI overviews, AI mode offers a shopping experience, pulling in informational content along with product listings on the right hand side.

Product listings in AI mode

Click on one of those images at the top of the screen and a panel opens up showing more products from different retailers:

More detailed product listing in AI mode

All of the same principles apply for image optimisation in AI mode as they do in the regular results, so as long as you follow the previously listed instructions, your products should appear in AI mode’s shopping results.

Top tip: Want to feature higher? Double down on positive reviews and have the best price!

7. Try it on

This is one of Google’s newest shopping features currently only available in AI mode. It allows users to virtually try on products directly in the SERPs by uploading an image of themselves which Google then uses AI to dress the image of the person in the chosen clothing items.

Try it on in AI mode

To ensure your product images are served as frequently as possible for try it on, use the following optimisation techniques in addition to the points previously listed for image optimisation:

  • High-res images
  • Visually strong
  • Model worn
  • Consistent lighting and layout
  • White or neutral background

8. Beyond Google – LLMs

With ChatGPT now bringing back product recommendations, there is a whole new online shopping experience and channel for search marketers to consider.

Product listings in ChatGPT

Following all of the steps already mentioned in this guide will help your products to appear in Chat GPT’s shopping results.

Top tip: ChatGPT relies heavily on structured data when pulling products from the web or from partnered shopping databases, so double down on this tactic.

Reporting on organic shopping results

There are three key sources of information to pull data from to report back on performance for organic shopping:

Google Analytics

To get PDP data in Google Analytics, you can filter to only include “Session default channel group = Organic Shopping”, and only include landing pages that are PDPs.

Tracking organic shopping listings in GA4

Google Search Console

Here, you can filter on the following options to see shopping performance:

Tracking organic shopping listings in GSC

As a reminder, product snippets are the rich results that appear in the regular 10 blue links search results. Merchant listings include any of the enhanced shopping features including the shopping grid and images.

Google Merchant Center

See how your free listings are performing in Google Merchant Center by going to the performance section and toggling on ‘Organic’:

Free organic listings analytics in Google Merchant Center

Here, you get a drill down of all of your products and how they’re performing organically in free listings in Google (the organic shopping grids).

What does this all mean for the future of ecommerce SEO?

The search landscape is changing fast and the developments in AI will turbo-charge this even more over the next 12 months. With that in mind, it’s hard to predict exactly what the landscape will look like over the next 12 to 18 months, but one thing is for sure – more change is coming!

We expect to see Google releasing AI mode features into the regular SERPs, and to bring more shopping enhancements into play for starters. The best way for search marketers to adapt is to stay up to date with developments as they happen and be agile.

Discussions and forums

Next up, we explore the ‘Discussions and forums’ SERP feature, which aims to bring real conversations to the search landscape.

What is the ‘Discussions and forums’ SERP feature?

Google’s ‘Discussions’ SERP feature is particularly interesting, because it differs so greatly from the rest of the search results page. While the majority of the SERP is owned by brands displaying the content they want to share with consumers, this feature surfaces real user conversations from brand forums, as well as websites like Reddit and Quora.

It responds to your query with the authentic, user-generated conversations it thinks you’ll be interested in engaging with; whether you’re looking for product reviews and recommendations, travel tips from seasoned holidayers, or troubleshooting hacks for common tech issues.

For example, a ‘Discussions and forums’ result appearing for the search term ‘best credit cards’:

discussions and forums on the serps (1)

How do people interact with the feature?

Where returned, ‘Discussions’ appears on the SERP like any other Google search feature: on the first results page.

To find and interact with other forum users, an individual simply needs to make a Google search as usual, and look out for the tab labelled ‘Discussions and forums’ – this may be a drop-down filter to open out the forum options, or it could be a carousel housing relevant discussion hubs.

Once users have identified the ‘Discussions’ section, they’ll be presented with a quick snippet summarising the conversation, to give an initial steer as to whether it’s of interest. If it is, they can click through to explore deeper, engage with the forum, and even participate in the discussion.

Is the feature worth your attention?

Did you know, according to Ahrefs, there are an estimated 2.6 million non-brand keywords in the UK that return the ‘Discussions and forums’ SERP feature? This rises to 18.5 million in the US.

For wider context of where this positions ‘Discussions’ among alternative SERP features, using the same dataset, there are about 595,000 non-brand featured snippets and 10.6 million ‘People also ask’ boxes. So, it’s somewhere in the middle!

What’s interesting is these appearances are across a range of markets and industries, too, from sport, lifestyle, and home improvement to finance, legal, and ecommerce. Ultimately, if there’s a talking point to be had, the chances are there’s a forum for likeminded users ready to discuss issues, experiences, and advice.

And, while these 2.6 million keywords might only represent a small portion of the full search landscape, where ‘Forums’ are returned, they’re an often-prominent feature – and one that’s certainly worth acknowledging if you’re targeting impacted terms.

What sort of SERPs return discussions and forums?

Across the recorded 2.6 million non-brand SERPs that return a ‘Discussions’ feature, an overwhelming 98% can be clustered into the ‘informational’ category. Which makes sense, right? After all, when searching to learn more about something, it’s helpful to have a forum on hand with real-world advice, insights, and experience.

Meanwhile, 38% can be categorised as ‘commercial’ intent – which, again, checks out; genuine, authentic user reviews and conversations are incredibly useful at the consideration stage of any buying journey. Interestingly, though, just over 17% also fall into the ‘transactional’ bracket, indicating a continued-appetite for user-generated discussion as far down the funnel as the conversion stage.

The full breakdown can be seen below:

Keyword category No. of SERPs returning ‘Discussions and forums’ % of SERPs returning ‘Discussions and forums’
Informational 2,563,286 98.01%
Navigational 1,762 0.07%
Commercial 999,273 38.21%
Transactional 458,945 17.55%

 

The astute among you might notice the number of SERPs returning a ‘Discussions’ box exceeds the total of 2.6 million. Ultimately, the simple answer is that many SERPs are too diverse to fit into one box, so about 53% of keywords return a mixed landscape.

How does ‘forum SEO’ differ to classic SEO?

Okay, so forums are popular… but how can we ensure visibility across the feature?

What is forum SEO?

Forum SEO takes many principles from its much more famous cousin, classic SEO, with the overall goal of optimising discussion threads and user-generated forums to appear more prominently in search engine results – especially Google’s ‘Discussions and forums’ feature.

It focuses on making forum content discoverable, relevant, and useful for users looking for real-life experience and expertise.

Forum SEO vs classic SEO

The main difference between everyday SEO and ‘forum SEO’ is that website content can be heavily controlled, optimised, and maintained. Meanwhile, forums are user generated – so there’s very little scope to change the content posted by members.

With this in mind, rather than being a platform to publish polished content, forums are instead an opportunity to raise brand awareness and engage with audiences who make up your market.

How can you optimise forums for search?

We’ve given a summary of what forum SEO is (spoiler, it’s mostly just traditional SEO techniques applied to forums), but how can you optimise an owned forum to prompt an appearance on Google?

Unfortunately, unlike website content, you don’t have direct control of the UGC that’s posted on the platform; but there are a few things within your control:

  • Ensuring your threads have an informative, relevant, and useful title.
  • Including a relevant descriptor in the thread URL.
  • Encouraging user participation and facilitating a conversational community, to demonstrate an engaging environment.
  • Deliver a strong user experience, whether it be making it easy for users to access related forums or engaging with users in an authentic, non-salesy way.

If a forum focuses on the above bullets, there’s a strong chance of it being pulled into the ‘Discussions’ SERP feature, which can improve brand visibility.

Can online forums inform on-page content strategies?

Yes, online forums can inform on-page content strategies for a brand’s website. For instance, you’re able to develop an understanding of:

  • User pain points: Many users turn to forums and forum-style sites such as Reddit to ask questions and seek advice. So, it can be helpful to hop into these forums yourself, to find out what your market and/or audience is struggling with. Even if a particular query doesn’t have search volume, there’s clearly interest and appetite, so it’s worth considering creating a piece of content.
  • Natural language: Forum users will often use the same language on-platform as they will when Googling, so these platforms are a great way to understand longtail variations to target with your website content. Simply find relevant conversations and explore the language, terms, and phrases used.
  • Brand perception: Forums (especially independent arenas like Reddit) are a great way to see how your brand is really perceived – especially compared to competitors. This gives insight as to whether you need to conduct a bit of positive brand building.

Sources across the web

In this next section, we tackle ‘Sources across the web’; a SERP featured that intends to provide useful responses and resources that quickly address your query.

What is ‘Sources across the web’?

Featuring on both desktop and mobile SERPs, ‘Sources across the web’ is a common SERP feature that addresses a query with quickfire responses aggregated from various (unsurprisingly) sources from across the web. For instance, if you’re to search ‘SEO software’, Google provides you with a useful round-up of the best and/or most popular SEO tools to consider.

Sources across the web

Each answer is accompanied by a dropdown which includes the cited sources, and wider context; as well as the option to search for the keyword directly.

How to get featured in ‘Sources across the web’

‘Sources across the web’ is quite a prominent SERP feature, occupying a significant chunk of the results page, so placing here can give a brand strong exposure and visibility among key audiences. Actions to improve your chances of appearing include:

  • Creating high-quality and authoritative content that engages and educates audiences.
  • Implement structured data across your website, to help search engines fully-understand your content.
  • Repurpose and promote content across other channels, to improve broader brand visibility.

In the end, it often comes down to whether or not your website is referenced in relevant external articles, blog posts, videos, or resources – making digital PR and brand building an essential arm of your digital marketing efforts.

People also ask

Here, we’re going to take a deep dive into the ‘People also ask’ SERP feature, which we’re sure you’ve seen plenty of before!

What is ‘People also ask’?

When you make a Google search, the SERP will often include a ‘People also ask’ box which includes useful, related questions and quick-fire answers – much like a series of ‘Featured snippets’. The questions presented are what Google thinks you might also be interested in, based on what people also commonly search for alongside your query.

This box features a series of dropdowns, with the answer to the associated question and the accompanying source URL. For example:

People also ask

When you click on one of the dropdowns, Google anticipates follow-up questions, so starts to further-populate the section with additional, suggested Q&As.

Where do the answers from ‘People also ask’ come from?

The ‘People also ask’ box typically pulls answers from pages that have rankings for the exact or related query, and include high-quality, relevant information.

Notably, though, the page doesn’t need to rank in position one – nor even page one for that matter. There are instances of PAA sections providing quickfire answers from sites ranking on page two or even three – giving brands an instant boost and potential for page one visibility.

I’ve seen an AI overview in the ‘People also ask’ box

As Google search continues to evolve, and AI Overviews becoming increasingly commonplace across the SERP, we’ve started to see the odd ‘People also ask’ answer shared as an AIO – rather than a response sourced from an existing web page. In fact, it’s considered that as many as 13% of ‘People also ask’ answers are Google-generated.

Is the feature worth your attention?

Considering the latest data from Ahrefs, in the UK, there are an estimated 10.6 million non-brand SERPs that return the ‘People also ask’ feature – rising to a whopping 68 million in the US. What’s more, PAA is reported to accompany 81% of AI Overviews, which is likely a sign of its continued significance in the modern, evolving search landscape.

The feature’s prominence across Google’s results pages – especially considering it’s often also positioned towards the top of the SERP – reenforces that it’s worth paying attention to if you’re targeting affected queries.

What sort of SERPs return ‘People also ask’?

Interestingly, across the 10.6 million non-brand SERPs that return a ‘People also ask’ box, more than 98% fall into the ‘informational’ intent bracket. This shouldn’t come as much of a surprise, of course, as the question-and-answer format lends itself naturally to the research stage of any user journey.

Meanwhile, 24% and 11% of feature-returning queries can be considered commercial and transactional, respectively, indicating an appetite for last-minute answers even towards the bottom of the funnel!

A breakdown of the types of SERPs that return ‘People also ask’ can be seen below:

 

Keyword category No. of SERPs returning ‘People also ask’ % of SERPs returning ‘People also ask’
Informational 10,479,180 98.49%
Navigational 26,211 0.25%
Commercial 2,508,276 23.57%
Transactional 1,182,025 11.11%

 

You may have noticed that the number of SERPs returning the feature exceeds the overall 10.6 million. Rest assured, this isn’t an error! Instead, simply put, around 33% of queries return a mixed range of results, so the keyword can’t be contained to one category.

How to rank in ‘People also ask’ boxes

So, we know what the ‘People also ask’ feature is – and the types of SERPs it pops up on – but how exactly can you optimise your website to earn placements?

How to write for ‘People also ask’

Much like optimising for featured snippets, improving your chances of appearing in the PAA feature often relies on:

  • Creating high-quality and well-structured content.
  • Using question subheadings (tagged as H2s/H3s/etc) and providing a clear and concise answer.
  • Directly answering commonly asked queries.

The above optimisation techniques are SEO best practice, so addressing each bullet will put you on the right path!

Identifying questions that return a PAA box

Answering commonly asked questions within your content sounds straightforward enough; until it comes to identifying the questions you need to target!

To help you out, we’ve provided a quick step-by-step to finding relevant questions to answer within your content, to improve your chances of featuring in the ‘People also ask’ feature:

  1. Within your chosen keyword research tool (we’ve used Ahrefs), navigate to the ‘Keywords Explorer’ (or equivalent) section.
  1. Enter a keyword into the search bar, to begin your research. In this example, we’ve chosen the word ‘Premier League’, with the hopes of identifying commonly asked questions about the competition.
  1. Within the ‘SERP features’ filter, look out for ‘People also ask’, make sure you’re returning keywords that ‘include’ the feature, and apply.
  2. You now have the full range of relevant keywords that also return the ‘People also ask’ box. For questions, you can navigate specifically to ‘Questions’.

An example of what this looks like can be seen below:

How to find people also ask on Ahrefs

Considering this example query, some of the most Googled questions that you can answer within content include:

  • When did Arsenal last win the Premier League? (4,600 monthly searches)
  • When does the Premier League start? (3,700 monthly searches)
  • When did Leicester win the Premier League? (1,500 monthly searches)

These could either be used as headings within a relevant blog – or could form the basis of a new article entirely.

Final thoughts, and conclusion

There’s no denying the SERPs are very different to what they were not even 12 months ago, but just six and three months ago – and they’re only going to continue evolving.

You may have worked within SEO for the last 10 years, but with the rate things have changed, if you want to stay ahead in the game, you need to do your research, be agile, and stay up-to-date with trends.

What that means is, to stay ahead of your competitors and be discoverable organically, you should:

  • Understanding where and how your customers are searching
  • Understanding the content formats they’re looking for
  • How to be featured across these formats and channels, and how to report back on them

This all ties back to brand visibility, so when you’re creating your organic strategy and roadmap, you need to be considering how this is going to drive brand awareness, and ensuring that your brand remains consistent across channels, so users understand exactly who you are, and trust the content you’re going out with.

Meet the authors

Elle Pollicott heashot in circle

With over a decade of experience in content and SEO, spanning industries such as fashion, travel, property, and finance, Elle oversees C3’s entire organic strategy; and is passionate about driving organic visibility and helping brands dominate the SERPs.

Elle Pollicott

Organic Search Director – Connective3

Alex Nayler headshot in circle

With a background in SEO content and 6+ years of digital marketing experience, Alex has worked with a wide array of clients in industries ranging from ecommerce to lifestyle, interiors, and sport. He enjoys crafting creative copy, delivering effective onsite strategies, and finding ways to make your content work harder.

Alex Nayler

Content Strategy Manager – Connective3

Lizzie Lewington headshot in circle

Lizzie is a skilled SEO professional with over 10 years’ experience operating at a senior level and has a background in driving organic performance for a global client base. She has a penchant for data-led, commercial strategy and in addition to her vast experience in international SEO, she has also worked with many well-known national and local brands, across multiple industries.

Lizzie Lewington

Head of SEO Performance – Connective3

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