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Social Listening
Your customers are not just on Google, they are on Reddit, TikTok, Twitch, Forums, Youtube and more…
Connective3’s social listening offering allows us to see trending content as soon as it happens across all platforms, across all countries!
Social listening allows our social media and PR teams to learn more about your brand and the social landscape.
We can input your brand, keywords or topics close to your customers heart to reveal what’s being said, where it’s being talked about and who by… all in real time.
When we listen we can..
React
Engage
Be the first to outreach with trending content
Grow your following
Protect your brand
Social listening services:
Sentiment analysis
Understanding if your brand, industry or campaigns are being talked about in a positive or negative way.
Customer insights
Considering your audience interests and using this to deliver content that will resonate and have more impact.
Reacting to trending content
Listening in on your key topic area means you are able to identify those spikes in audience interests and react quickly to trends.
Protecting your brand
Monitoring conversation and opinion allows you to identify potential issues in your brand and industry.
Identifying influencers
Working with our influencer marketing team, we can find the most influential people in relation to your brand, campaign topic, and competitors.
Tracking competitors
By monitoring the conversations happening around your competitors – you can see their audience sentiment, campaign performance, and opportunities for reactive content.
Where does the ROI from social listening come from?
01
A more cost effective way of performing market and industry research
02
Expansion of your influencer and partner marketing opportunities
03
Strategic creativity – ideas that reflect current conversations
Want to know more?